At Chutkharay, we take pride in delivering fresh, high-quality, homestyle meals. Because our products are perishable and made to order, we have specific guidelines in place for returns and refunds to ensure food safety and fairness.
No Returns on Delivered Meals
Due to the perishable nature of our meals, we do not accept returns once the order has been delivered. This is to ensure the health and safety of all our customers.
Refunds or Replacements
We will offer a refund or replacement under the following circumstances:
•You received the wrong order (e.g., incorrect items)
•Your meal was missing items
•Your order arrived damaged or spoiled
•There was a delivery failure due to our error
To be eligible, please notify us within 2 hours of delivery by contacting us with:
